Support

FAQ

What is the delivery time?

We can ship the sample order or trail order 1 to 3 days after you make the payment. Bulk order or OEM order, we need 7 to 15 working day as lead time. it is depended on the quantity.

Do you support OEM service?

Of course we support OEM service. No logo on the camera or we can print your logo on camera. Also we can customize the retail box.

What is the warranty?

We offer one year of warranty since the delivery date of our product except man-made damaged, violence and careless damaged.

What's the shipment method?

It can be Ocean Shipping, Airlift and Express (EMS, UPS, DHL, TNT, and FEDEX). So before placing order. Please contact us to confirm your preferred shipment method.

Are you a factory?

We are OEM factory,our factory has 20000㎡ with more than 450 workers here. We are over 8 years for packaging bag business.

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